Want to make an appointment with the Enhanced Access Service?

Contact your practice to request an appointment in the Enhanced Access Service that runs in the evenings and at weekends. Appointments can be booked in advance and some appointments will be available to book on the day, either via your own practice or via NHS111. This is not a walk-in service so patients need an appointment to have a consultation by a GP or other Healthcare Professional.

Need to cancel your appointment with the Enhanced Access Service?

If you need to cancel an appointment with our team, please contact your surgery during normal opening hours. If you need to cancel an appointment outside of normal opening hours, please call 01582818445 giving your full name, date of birth, and the date and time of your appointment.

Evexia Health aims to provide patients with the best care we can. If you have any complaints about our services, we want to hear them.

Please see our complaints leaflet for further information on who can make a complaint, and how to do so.

If you are dissatisfied with the outcome of your complaint you have the right to approach the Ombudsman. The contact details are:

The Parliamentary and Health Service Ombudsman

Millbank Tower, Millbank

London SW1P 4QP

Tel: 0345 0154033 Website: www.ombudsman.org.uk

http://www.ombudsman.org.uk/make-a-complaint (to complain online or download a paper form).

If you have any compliments, or comments about our services, please email our, Operations Lead (Sayel Parvin) at sayel.parvin@nhs.net   

Evexia Health Ltd

Main surgery address:

2A Malzeard Road

Luton

Bedfordshire

LU3 1BD

Email: extendedaccess.luton@nhs.net

Phone:  01582818445